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olivLaw · US equity research

Crawford & Company CRD-A

Insurance Agents, Brokers & Service · SIC 6411 · Vertical: Insurance Agents, Brokers & Service (SIC 6411)

11.94USD+5.66% · 1 dayClose 04 Nov 2026

Crawford & Company is the world's largest publicly listed independent provider of claims management and outsourcing services to insurers, brokers and corporations, with a global network serving clients in more than 70 countries. The company reported revenues before reimbursements of $1.266 billion in 2025, and in the first half of 2026 support from International Operations and Broadspire helped drive a quarterly rebound.

The AI analysis may be outdated: new filings came after its sources (see the «AI analysis» section).

At the close of 04 Nov 2026, Crawford & Company (CRD-A) stock was 11.94 USD (+5.66% on the day), with P/E 12.0 on diluted EPS of 1.00 USD over the last 12 months, dividend yield 0.34%, beta 0.86, 52-week range 9.29–13.77 USD. Latest reported quarter (Q3 2026): revenue of 329.9 m USD (−0.9% YoY), net income of 15.0 m USD (+21.0% YoY).

Data as of · AI analysis dated · Source: SEC filings and closing prices, computed by olivLaw.

Market cap
unavailable
P/E (TTM)
12.0
Diluted EPS TTM 1.00 · TTM to 30 Jun 2011
E/P (TTM)
8.34%
TTM to 30 Jun 2011
Dividend yield
0.34%
DPS 12m 0.04
Beta (2y)
0.86
Volatility (1y) 35%
52-week range
9.2913.77

Price history

Loading chart…

Technical reading

RSI (14)
43.8
weak (30–45)
Bollinger (20, 2)
11.76 – 13.09
in the lower half of the band · %B 0.13 · band width 10.7%
SMA 50 / 200
12.61 / 11.32
mixed trend
MACD (12, 26, 9)
-0.16 / -0.08
MACD below signal

Indicators describe past prices; on their own they do not predict direction. On our history the RSI ≤ 40 filter added no return (see the signals methodology).

Performance

CompanyS&P 500vs S&P 500Vertical median
1 month−6.1%−1.1%−5.0 pp—
3 months−7.4%−0.5%−7.0 pp—
6 months+23.7%+4.4%+19.3 pp—
Year to date+6.1%+12.3%−6.2 pp—
1 year+8.3%+13.5%−5.3 pp−3.9%
3 years+25.2%+76.4%−51.3 pp+1.3%
5 years+32.1%+63.7%−31.6 pp—
Max drawdown (1y)
−21.7%
26 Dec 2025 → 18 Mar 2026
Max drawdown (5y)
−42.9%
08 Nov 2021 → 28 Dec 2022
Compound annual growth (5y)
+5.7%
S&P 500 +10.4%

Price returns, dividends excluded.

Quarterly results

Latest quarter: Q3 2026 · 30 Sept 2026

Revenue
329.9 m USD
−0.9% YoY
Net income
15.0 m USD
+21.0% YoY
Diluted EPS
unavailable
unavailable YoY
net / operating
4.5% / unavailable

Quarterly margins

Quarterly statements · USD

Fiscal yearQ4 '24Q1 '25Q2 '25Q3 '25Q4 '25Q1 '26Q2 '26Q3 '26
Revenue358.3 m323.3 m334.6 m332.8 m320.1 m320.1 m330.0 m329.9 m
Cost of revenue263.4 m233.2 m236.3 m239.0 m235.2 m232.0 m235.0 m231.3 m
SG&A78.5 m74.6 m78.3 m69.4 m71.8 m76.1 m69.7 m71.6 m
Depreciation & amortisation9.2 m9.6 m9.8 m ≈10.1 m ≈10.5 m9.6 m9.5 m ≈9.4 m ≈
Interest expense4.3 m3.9 m3.9 m3.8 m3.1 m2.6 m2.9 m2.9 m
Pre-tax income9.6 m9.2 m13.7 m18.2 m-6.5 m7.3 m19.7 m22.3 m
Income tax3.7 m2.5 m5.8 m5.8 m786.0 k2.4 m6.2 m7.3 m
Net income5.7 m6.7 m7.8 m12.4 m-7.2 m4.9 m13.4 m15.0 m
Operating cash flow40.5 m-13.9 m35.0 m ≈30.6 m ≈50.1 m3.3 m19.9 m ≈5.8 m ≈
Capex3.2 m994.0 k1.4 m ≈1.4 m ≈3.2 m1.9 m1.3 m ≈857.0 k ≈
Dividends paid3.4 m3.5 m3.5 m ≈3.7 m ≈3.7 m3.7 m3.6 m ≈3.8 m ≈
Share repurchases263.0 k00 ≈3.0 m ≈7.6 m5.5 m3.5 m ≈13.5 m ≈

≈ derived quarter (cumulative difference / share-days average)

E/P over time

E/P = trailing-12-month diluted EPS / price at quarter end. E/P is the inverse of P/E and stays defined when earnings are negative.

Fiscal years

Fiscal year20182019202020212022202320242025
Revenue1.1 bn1.0 bn1.0 bn1.1 bn1.2 bn1.3 bn1.3 bn1.3 bn
Revenue YoY−3.5%−6.7%−3.0%+12.1%+8.1%+7.0%+1.8%−2.2%
Net income26.0 m12.5 m28.3 m30.7 m-18.3 m30.6 m26.6 m19.6 m
Net income YoY−6.1%−51.9%+126.6%+8.5%−159.6%unavailable−13.1%−26.2%
Diluted EPSunavailableunavailableunavailableunavailableunavailableunavailableunavailableunavailable
Diluted EPS YoYunavailableunavailableunavailableunavailableunavailableunavailableunavailableunavailable
net %2.3%1.2%2.8%2.7%-1.5%2.3%2.0%1.5%
Free cash flow38.4 m66.5 m79.0 m45.1 m20.8 m98.9 m45.4 m94.8 m

Reported results vs expectations

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Balance sheet & financial health

Fiscal year 2025 · 31 Dec 2025

Cash
64.1 m USD
Financial debt
227.5 m USD
Net debt
163.4 m USD
Equity
171.4 m USD
Total assets
764.3 m USD
Debt / equity
1.33x
Current ratio
1.14x
ROE
12.0%
ROA
2.5%
FCF margin
7.2%

Financial statements (source on every figure)

Revenue and net income (USD)

Margins

Income statement · USD

Revenue
2023
1.3 bn
2024
1.3 bn
2025
1.3 bn

SEC (XBRL)· 02 Mar 2026verified

Cost of revenue
2023
957.8 m
2024
973.4 m
2025
943.7 m

SEC (XBRL)· 02 Mar 2026verified

Gross profit
2023
359.1 m ≈
2024
367.5 m ≈
2025
367.1 m ≈

SEC (XBRL)· 02 Mar 2026derived

SG&A
2023
286.5 m
2024
299.7 m
2025
294.2 m

SEC (XBRL)· 02 Mar 2026verified

Depreciation & amortisation
2023
35.7 m
2024
36.2 m
2025
40.0 m

SEC (XBRL)· 02 Mar 2026verified

Interest expense
2023
17.0 m
2024
16.9 m
2025
14.7 m

SEC (XBRL)· 02 Mar 2026verified

Pre-tax income
2023
47.4 m
2024
41.1 m
2025
34.6 m

SEC (XBRL)· 02 Mar 2026verified

Income tax
2023
17.1 m
2024
14.6 m
2025
14.9 m

SEC (XBRL)· 02 Mar 2026verified

Net income
2023
30.6 m
2024
26.6 m
2025
19.6 m

SEC (XBRL)· 02 Mar 2026verified

Balance sheet · USD

Cash
2023
58.4 m
2024
55.4 m
2025
64.1 m

SEC (XBRL)· 02 Mar 2026verified

Receivables
2023
131.4 m
2024
142.1 m
2025
115.7 m

SEC (XBRL)· 02 Mar 2026verified

Current assets
2023
369.3 m
2024
374.2 m
2025
352.4 m

SEC (XBRL)· 02 Mar 2026verified

Property, plant & equipment, net
2023
22.7 m
2024
20.6 m
2025
16.6 m

SEC (XBRL)· 02 Mar 2026verified

Goodwill
2023
76.7 m
2024
76.4 m
2025
76.6 m

SEC (XBRL)· 02 Mar 2026verified

Intangibles (excl. goodwill)
2023
81.8 m
2024
74.5 m
2025
66.4 m

SEC (XBRL)· 02 Mar 2026verified

Total assets
2023
799.2 m
2024
803.8 m
2025
764.3 m

SEC (XBRL)· 02 Mar 2026verified

Accounts payable
2023
45.1 m
2024
50.6 m
2025
39.8 m

SEC (XBRL)· 02 Mar 2026verified

Short-term debt
2023
14.8 m
2024
17.8 m
2025
38.5 m

SEC (XBRL)· 02 Mar 2026verified

Long-term debt
2023
209.0 m
2024
218.0 m
2025
189.0 m

SEC (XBRL)· 02 Mar 2026verified

Current liabilities
2023
299.3 m
2024
299.7 m
2025
309.6 m

SEC (XBRL)· 02 Mar 2026verified

Equity
2023
139.8 m
2024
155.6 m
2025
171.4 m

SEC (XBRL)· 02 Mar 2026verified

Cash flow · USD

Operating cash flow
2023
103.8 m
2024
51.6 m
2025
101.8 m

SEC (XBRL)· 02 Mar 2026verified

Capex
2023
4.9 m
2024
6.2 m
2025
7.0 m

SEC (XBRL)· 02 Mar 2026verified

Free cash flow
2023
98.9 m ≈
2024
45.4 m ≈
2025
94.8 m ≈

SEC (XBRL)· 02 Mar 2026derived

Investing cash flow
2023
-36.6 m
2024
-41.6 m
2025
-36.2 m

SEC (XBRL)· 02 Mar 2026verified

Financing cash flow
2023
-54.7 m
2024
-12.9 m
2025
-57.6 m

SEC (XBRL)· 02 Mar 2026verified

Dividends paid
2023
12.7 m
2024
13.8 m
2025
14.3 m

SEC (XBRL)· 02 Mar 2026verified

Share repurchases
2023
2.7 m
2024
3.9 m
2025
10.5 m

SEC (XBRL)· 02 Mar 2026verified

Computed indicators

Growth

Revenue growth (YoY)
-2.2%
computed by olivLawFY 2025
Revenue CAGR 3Y
2.1%
computed by olivLawFY 2022 → FY 2025
Revenue CAGR 5Y
5.2%
computed by olivLawFY 2020 → FY 2025
EBIT growth (YoY)
unavailable
input data missing
Net income growth (YoY)
-26.2%
computed by olivLawFY 2025
Net income CAGR 3Y
unavailable
the base of the ratio is not positive
Net income CAGR 5Y
-7.0%
computed by olivLawFY 2020 → FY 2025
EPS growth (YoY)
unavailable
input data missing
EPS CAGR 3Y
unavailable
input data missing
EPS CAGR 5Y
unavailable
input data missing
FCF growth (YoY)
108.8%
computed by olivLawFY 2025

Profitability

Gross margin
28.2%
computed by olivLawTTM to 30 Sept 2026
EBITDA margin
unavailable
input data missing
EBIT margin
unavailable
input data missing
Net margin
2.0%
computed by olivLawTTM to 30 Sept 2026
FCF margin
5.5%
computed by olivLawTTM to 30 Sept 2026

Returns

ROE
14.0%
computed by olivLawTTM to 30 Sept 2026 · balance sheet at 30 Sept 2026
ROA
3.3%
computed by olivLawTTM to 30 Sept 2026 · balance sheet at 30 Sept 2026
ROIC
unavailable
input data missing
ROCE
unavailable
input data missing
Payout ratio (EPS)
unavailable
input data missing
Payout ratio (FCF)
20.6%
computed by olivLawTTM to 30 Sept 2026

Balance sheet

Net debt
-4.5 m USD
computed by olivLawbalance sheet at 30 Sept 2026
Net debt / EBITDA
unavailable
input data missing
Debt / equity
0.4x
computed by olivLawbalance sheet at 30 Sept 2026
Interest coverage
unavailable
input data missing

Liquidity

Current ratio
1.2x
computed by olivLawbalance sheet at 30 Sept 2026
Quick ratio
unavailable
input data missing
Cash ratio
0.2x
computed by olivLawbalance sheet at 30 Sept 2026

Cash

Operating cash flow
79.1 m USD
computed by olivLawTTM to 30 Sept 2026
Capital expenditure
7.3 m USD
computed by olivLawTTM to 30 Sept 2026
Free cash flow
71.8 m USD
computed by olivLawTTM to 30 Sept 2026
FCF conversion
274.9%
computed by olivLawTTM to 30 Sept 2026
Cash conversion
unavailable
input data missing

Efficiency

Days sales outstanding
35 days
computed by olivLawTTM to 30 Sept 2026 · balance sheet at 30 Sept 2026
Days inventory outstanding
unavailable
input data missing
Days payables outstanding
17 days
computed by olivLawTTM to 30 Sept 2026 · balance sheet at 30 Sept 2026
Cash conversion cycle
unavailable
input data missing

Market and valuation

Market capitalisation
unavailable
input data missing
Enterprise value
unavailable
input data missing
Market cap / net income TTM
unavailable
input data missing
P/E (TTM)
unavailable
input data missing
Earnings yield
unavailable
input data missing
P/B
unavailable
input data missing
P/S
unavailable
input data missing
EV/EBITDA
unavailable
input data missing
EV/EBIT
unavailable
input data missing
EV/Sales
unavailable
input data missing
P/FCF
unavailable
input data missing
FCF yield
unavailable
input data missing
Dividend yield
0.3%
computed by olivLawTTM to 30 Sept 2026
Shareholder yield (distributions)
unavailable
input data missing

1 indicators that do not apply to the sector.

Valuation

olivLaw classification

Insufficient data
What is missing
  • indicators available: 5 of at least 6
  • score weight coverage: 29.2% of at least 60%
  • valuation methods computed: 0 of at least 1

A scoring methodology on indicators and valuation, not investment advice.

Closing price

11.94 USD

04 Nov 2026Source: olivLaw, closing series

Market cap: unavailable

Key indicators

Market capitalisation
unavailable
input data missing
P/E (TTM)
unavailable
input data missing
P/B
unavailable
input data missing
EV/EBITDA
unavailable
input data missing
ROE
14.0%
computed by olivLawTTM to 30 Sept 2026 · balance sheet at 30 Sept 2026
Net margin
2.0%
computed by olivLawTTM to 30 Sept 2026
Revenue growth (YoY)
-2.2%
computed by olivLawFY 2025
Dividend yield
0.3%
computed by olivLawTTM to 30 Sept 2026

Coverage and freshness

28/37 reporting lines present
Latest full fiscal year: 2025
Latest reported period: 30 Sept 2026
Latest balance sheet date: 30 Sept 2026
Source: SEC (XBRL)published 02 Nov 2026
verified 2380derived 224

Score by group

29% · Insufficient data

Estimated value range

unavailable — no valuation method could be computed

Valuation assumptions are editorial choices, not measured; beta is not measured.

Valuation methods

  • DCF (discounted cash flow)unavailable · input data missing
  • Peers: EV/EBITDAunavailable · input data missing
  • Peers: P/Eunavailable · input data missing
  • Dividend discount (DDM)unavailable · the base of the ratio is not positive

no valuation method could be computed

Multiple comparisons use the SIC vertical: Insurance Agents, Brokers & Service (SIC 6411)

Classification (SIC) comparables group by industry code, not by economic activity; the direct group is an editorial selection by activity. Members' multiples are on their own trailing twelve months, at their own latest close.

Assumptions (illustrative, editorial)

Risk-free rate
4.3%
Equity risk premium
5.0%
Beta (default)
1.00
Cost of equity
9.3%
Terminal growth
2.5%

Factor scorecard

Insufficient data

Minimum-evidence gate: indicators available: 5 of at least 6; score weight coverage: 29.2% of at least 60%; valuation methods computed: 0 of at least 1

FactorValueScoreWeight used
ROIC · Qualityunavailableunavailable—
Net margin · Quality2.0%41 (vs peers)21%
FCF conversion · Quality274.9%100 (on a fixed band)21%
Revenue CAGR 3Y · Growth2.1%18 (on a fixed band)29%
EPS CAGR 3Y · Growthunavailableunavailable—
Net debt / EBITDA · Balance sheetunavailableunavailable—
Interest coverage · Balance sheetunavailableunavailable—
Current ratio · Balance sheet1.2x31 (on a fixed band)14%
P/E (TTM) · Valuationunavailableunavailable—
EV/EBITDA · Valuationunavailableunavailable—
FCF yield · Valuationunavailableunavailable—
Shareholder yield (distributions) · Returnsunavailableunavailable—
Payout ratio (FCF) · Returns20.6%100 (on a fixed band)14%

Factors without a value were dropped; the remaining weights were renormalised.

Score groups

  • Balance sheet· partial31/100 · 1/3 factors with a value
  • Growth· partial18/100 · 1/2 factors with a value
  • Quality71/100 · 2/3 factors with a value
  • Returns· partial100/100 · 1/2 factors with a value
  • Valuation· partialunavailable · 0/3 factors with a value

A «partial» group is computed from under half of its weight or from one factor: it is not a full assessment of the group.

Memo

CRAWFORD & CO (CRD-A). Latest full fiscal year: 2025; data up to 2026-09-30.

Figures computed from the financial statements: revenue 1.3 bn USD in 2025; YoY growth -2.2%; net margin 2.0%; ROE 14.0%.

Valuation cannot be computed from the available data.

Insufficient data for a verdict (indicators available: 5 of at least 6; score weight coverage: 29.2% of at least 60%; valuation methods computed: 0 of at least 1).

Text generated deterministically from the figures shown; no language model. Not investment advice.

What supports the thesis

  • FCF conversion: 274.9%
  • Payout ratio (FCF): 20.6%

What contradicts it

  • Revenue CAGR 3Y: 2.1%

Not assessed (insufficient data or a ratio without meaning): ROIC, EPS CAGR 3Y, Net debt / EBITDA, Interest coverage, P/E (TTM), EV/EBITDA, FCF yield, Shareholder yield (distributions).

Versus the vertical median

Insurance Agents, Brokers & Service (SIC 6411) · same industry (4-digit SIC) · compared with 29 companies

Multiples and returns vs the median

P/E
—
vertical median 29.5x
EV/EBITDA
—
vertical median 16.2x
P/S
—
vertical median 3.5x
P/B
—
vertical median 4.3x
ROE
14.0%
vertical median 9.7%
above median (+43.8%)
Net margin
2.0%
vertical median 4.6%
below median (−56.4%)
EBIT margin
—
vertical median 8.3%
Revenue YoY
-2.2%
vertical median 17.3%
below median (−113.0%)
Net debt/EBITDA
—
vertical median -0.9x
Dividend yield
0.3%
vertical median 1.0%
below median (−67.5%)

Price rebased to 100 (monthly, 5 years)

Companies in the vertical

Market capP/EROENet marginRevenue YoY1A / 3A
MRSHMarsh & Mclennan Companies, Inc.100.0 bn25.226.7%14.2%+10.3%+15% / +5%
XHGXChange TEC.INC85.9 bn——-204.9%+24.9%+253% / −100%
AJGArthur J. Gallagher & Co.73.9 bn47.16.7%10.0%+20.7%+16% / +16%
AONAon plc73.1 bn18.943.6%22.2%+9.4%−3% / +5%
WTWWillis Towers Watson PLC31.1 bn20.520.2%15.2%−2.2%+5% / +37%
BROBrown & Brown, Inc.24.5 bn22.19.7%17.6%+22.8%−8% / −1%
EQHEquitable Holdings, Inc.15.3 bn—-508.8%-8.7%−6.1%+20% / +83%
AIFUAIFU Inc.10.5 bn—-155.9%-408.8%−67.9%−84% / −100%
ACTEnact Holdings, Inc.6.6 bn10.712.7%53.8%+2.8%+25% / +74%
HGTYHagerty, Inc.6.5 bn108.025.6%4.4%+17.3%+40% / +121%
RYANRyan Specialty Holdings, Inc.5.2 bn49.919.4%3.2%+21.3%−18% / +4%
CRVLCorvel Corporation4.4 bn38.930.7%11.7%+7.0%+19% / +26%
WDHWaterdrop Inc.3.6 bn50.511.6%14.2%+49.8%−44% / −16%
ARXAccelerant Holdings3.3 bn—-241.6%-112.1%+51.5%+36% / unavailable
NPNeptune Insurance Holdings Inc.2.7 bn91.6—22.7%+33.7%+22% / unavailable
GSHDGoosehead Insurance, Inc.1.2 bn33.8—8.8%+16.2%−21% / −23%
HUIZHuize Holding Limited1.1 bn—1.0%0.3%+32.2%−31% / −48%
BWINThe Baldwin Insurance Group, Inc.1.1 bn—-10.7%-4.7%+8.3%+13% / +84%
RDZNRoadzen Inc.92.8 m——-46.9%+24.2%−37% / −78%
SLQTSelectQuote, Inc.88.1 m7.323.4%4.6%+6.0%−66% / −61%
EHTHeHealth, Inc20.3 m—5.0%5.4%+4.1%−84% / −91%
EZRAReliance Global Group, Inc.2.4 m—-123.4%-54.3%−11.6%−91% / −100%
LIFEEthos Technologies Inc.0—-50.8%-16.2%+52.0%unavailable / unavailable
CRD-ACrawford & Co——14.0%2.0%−2.2%+8% / +25%
YBYuanbao Inc.——152.7%29.9%+33.1%−43% / unavailable

1- and 3-year price returns: for CRD-A from daily closes (the same as the performance table), for the other companies from month-end closes.

olivLaw engine forecast

The world engine ran after the company's latest material disclosure. Probabilities are of TOUCHING a level within the horizon (not closing there) and sit next to the random walk (p_rw), the no-information benchmark.

The engine has no published run for this company yet.

Valuation scenarios (editable assumptions)

Illustrative scenarios

Scenarios are not available. input data missing

AI analysis

AI-generatedAI-generated analysis (Claude) from cited public sources; it may contain errors. Not investment advice. As of 27 Oct 2026 · Model: claude-haiku-5-5.

Possibly outdated: the newest document it read is from 03 Aug 2026; since then the company filed 8-K (02 Nov 2026 · results), 10-Q (02 Nov 2026).

In brief

Crawford & Company is the world's largest publicly listed independent provider of claims management and outsourcing services to insurers, brokers and corporations, with a global network serving clients in more than 70 countries. The company reported revenues before reimbursements of $1.266 billion in 2025, and in the first half of 2026 support from International Operations and Broadspire helped drive a quarterly rebound.

SWOT

Strengths

  • The company is the largest publicly listed independent provider of claims management services, with an extensive global network and presence in many countries 1. Its portfolio is diversified across segments and regions, reducing reliance on any single market 1.
  • The company reported higher earnings and solid cash generation in the first half of 2026 3. It also has an extensive network of technical experts for complex claims 1.
  • The Broadspire segment showed steady growth and a stable operating margin in 2026 3.

Weaknesses

  • Revenues are sensitive to case volumes and weather events, which cannot be forecast accurately 1. This dependence makes quarterly results volatile.
  • Platform Solutions recorded a significant revenue decline in 2025 linked to catastrophe activity 1. The segment remains vulnerable to lower weather-related activity.
  • The company reported losses on business disposals and impairment charges that affected results 3.

Opportunities

  • The company won new business in the second quarter of 2026 and has an active pipeline of opportunities 3. Growing non-weather services could reduce volatility.
  • Use of artificial intelligence could lower operating costs, although implementation is costly and uncertain 1.
  • Markets in Asia and Australia showed growth, and expansion there could support revenues 3.

Threats

  • Insurers may decide to handle claims in-house, which would reduce demand for external services 1.
  • A cyberattack or data breach could cause client losses and fines 1.
  • Geopolitical instability and changing regulation could raise costs and operational complexity 2.

Risks

  • Dependence on claim volumeshigh

    Revenues depend heavily on the number of claims referred, which can fall for reasons that are hard to anticipate 1.

  • Client concentrationmedium

    Losing important clients in Platform Solutions could materially affect segment revenues 1.

  • Data securityhigh

    The company manages sensitive data, and a security incident could lead to lost business and sanctions 1.

  • Cross-border data rulesmedium

    Requirements for transferring personal data across borders are complex and changing, which could raise costs 1.

  • Currency exposurelow

    Changes in exchange rates affect reported revenues from international operations 2.

Investment thesis

What would need to be true (bull case)

  • If the second-quarter rebound holds, the company could show solid profitability growth, supported by its international and Broadspire segments 3.
  • Growth in non-weather services could reduce dependence on catastrophes and stabilise revenues over the long term 3.
  • Its position as a global leader and its extensive expert network could support winning new contracts 1.

What would break the thesis

  • If claim volumes stay weak, revenues in the U.S. segments could continue to decline 2.
  • Insurers could expand in-house claims administration, reducing demand for the company's services 1.
  • Compliance and cybersecurity costs could rise faster than revenues 1.

What to watch

  • Dinamica veniturilor non-meteo din Platform Solutions2027
  • Efectul noului dividend asupra fluxului de numerarQ3 2026
  • Trend in U.S. revenues and case volumesQ3 2026
  • Development of non-weather revenues in Platform Solutions2027
  • Effect of the higher dividend on cash flowQ3 2026
  • Evolution of margins in the international segmentnext 10-K

Products, market & competition

AI-generatedAI-generated analysis (Claude) from cited public sources; it may contain errors. Not investment advice. As of 27 Oct 2026 · Model: claude-haiku-5-5.

Possibly outdated: the newest document it read is from 03 Aug 2026; since then the company filed 8-K (02 Nov 2026 · results), 10-Q (02 Nov 2026).

The business

Founded in 1941 and headquartered in Atlanta, Georgia, Crawford & Company provides claims management, technical expertise and outsourcing solutions to insurers, self-insured entities, brokers and corporations. The company reports through four geographic and service segments, and its two classes of common stock trade on the NYSE as CRD-A and CRD-B 13. According to its annual report, a significant portion of revenues comes from international operations 1.

Segments

International Operations

The international segment serves the global property and casualty market in the U.K., Europe, Australia, Asia and Latin America and accounted for 34.6% of 2025 revenues before reimbursements 1. Revenues rose slightly in the second quarter of 2026, and the operating margin increased to 7.9%, supported by Australia and Canada 3.

North America Loss Adjusting

This segment handles property, liability and marine claims for insurers in the U.S. and Canada and represented 24.1% of 2025 revenues 1. Its revenues are sensitive to case volumes and weather-related activity 1.

Market context

The global claims management market is highly competitive and depends on industry claim volumes, which are influenced by the underwriting cycle, weather events, employment levels and insurers' decisions to outsource. Cases received fell by 6.9% in 2025 1, and in the first half of 2026 U.S. revenues continued to decline as weather-driven services weakened 2. In this setting, demand for outsourced services could stay volatile if weather activity remains low.

Trends

  • Weather-driven volatilitymixed

    Catastrophe and Networks revenues depend on weather events, which cannot be forecast accurately 12. A year of high weather activity could support revenues, as seen in Australia and Asia in the first half of 2026 3.

  • Growth in non-weather servicestailwind

    Management aims to grow revenue from sources not tied to weather to improve operational resilience 3. If this strategy succeeds, it could reduce sensitivity to catastrophe events.

  • Concentration of large clientsheadwind

    Two customers in Platform Solutions represented over 10% of that segment's revenues in 2025 1. Losing such relationships could materially affect segment results.

  • AI and data regulationmixed

    Wider use of artificial intelligence and tighter privacy and cross-border data rules could raise compliance costs 1. These requirements could also create demand for compliance-related services.

Competitive position

Competition comes from many small local and regional firms that may offer lower rates or local knowledge, as well as national and global independent companies, some larger than Crawford 1. The company says its advantage lies in service quality, a broad service range and a geographically dispersed network 1.

  • Small local and regional claims management firms

    Often have lower rate structures and may benefit from local market knowledge, though they offer a narrower range of services 1.

  • National and global independent claims management companies

    Offer a similar broad spectrum of services and compete directly with the company, some being larger 1.

  • Insurers that handle claims in-house

    Could expand their internal administration and adjusting, which would reduce demand for outsourced services 1.

  • Brokers and administrators expanding their activities

    Could become direct competitors if they widen their claims administration and adjusting work 1.

News & filings

In the press

The latest news item in our archive is from 19 Oct 2026; the newest SEC filing is from 02 Nov 2026. The press archive comes from the RSS feeds we follow and does not necessarily cover the latest event — the filings alongside do.

SEC filings

Sources

  1. [1] Form 10-K, fiscal year ended 2025-12-31 · SEC / Crawford & Company · 02 Mar 2026
  2. [2] Form 10-Q, quarter ended 2026-06-30 · SEC / Crawford & Company · 03 Aug 2026
  3. [3] Form 8-K, results release (exhibit 99.1) · SEC / Crawford & Company · 03 Aug 2026

Figures computed by olivLaw from SEC filings and closing prices; the qualitative analysis is AI-generated from cited sources. Not investment advice.